HISD3 hospital information system features

Every system and sub-module runs on one centralized database. Every feature is listed below, system by system.

Patient Care

Registration, admission, outpatient, emergency, doctor's orders, nursing and discharge, all on one patient record.

Patient Registration & Records

One patient, one record, shared by every department from the first visit onward.

Patient Registration & Records features
Feature	What it does
Patient registration	Register outpatient, emergency and inpatient cases from a single screen.
Duplicate detection	Warns staff when a new registration may match an existing patient.
Merge duplicate records	Combines duplicate patient files into one clean, complete history.
Patient profile	Keeps demographics, contact details and case information up to date.
Photo & biometrics	Captures the patient's photo or biometrics for positive identification.
Barcode patient tag	Prints ID tags and wristbands with a barcode for fast, error-free scanning.
Confidential tagging	Marks sensitive cases so only authorized staff can view them.
Patient-type alerts	Notifies staff of the patient's classification, such as private or charity.
Previous admissions	Finds any past visit or admission in seconds.
Consent & patient forms	Generates consent forms, patient data sheets and letters ready to print.
Printable chart	Prints the data sheet, clinical abstract, discharge summary, instructions and photos.
Live patient census	Shows all current inpatients and outpatients at a glance.

Admission & Inpatient Care

From admission to transfer to readmission, rooms, rates and doctors tracked automatically.

Admission & Inpatient Care features
Feature	What it does
Admission management	Records admission details, attending doctors and room in one place.
Admit from OPD or ER	Converts an outpatient or emergency case into an admission with no re-encoding.
Room assignment & rates	Assigns rooms and counts days stayed and room charges automatically.
Room & bed status	Live view of occupied, vacant and reserved beds, with quick room inquiry.
Patient transfers	Moves a patient to another room while keeping the full transfer history.
Readmission	Reopens a discharged admission when the patient needs to come back in.
Room frequency report	Shows how often each room and bed is used over time.
Patients per department	Graphical dashboard of patient load by department.
Admissions by payer	Lists admitted patients by type, HMO, charity, PhilHealth and private.

Outpatient Services

Fast registration and ordering for clinic and walk-in patients.

Outpatient Services features
Feature	What it does
OPD registration	Records outpatient cases quickly, with duplicate checking built in.
OPD service management	Manages each outpatient's services, charges and documents.
Requests & requisitions	Orders lab, imaging, medicines and other services for the patient.
Results in the system	Lab and radiology results, including from an integrated LIS/RIS, appear in the patient's record.
OPD reports	Patient reports by level, demographics, PhilHealth status and department.
OPD discharge	Closes finished outpatient visits once records are complete.

Emergency Room

Built for speed: every ER request is tracked, visible and easy to change.

Emergency Room features
Feature	What it does
ER registration	Records emergency cases and starts orders right away.
ER bed management	Tracks which ER beds are free and who is in each one.
ER to admission	Converts an ER case into an admission in one step.
Request & result alerts	Real-time bell notifications as requests are received, processed and resulted.
One-click cancellation	Cancels requests inside the system, no phone calls or paper slips.
Discharge & clearance	Final diagnosis with ICD-10 and RVS codes, plus discharge instructions.
Turnaround-time analytics	Measures how long ER stays and discharges take, to find delays.

Doctor's Orders & Electronic Health Record

Doctors order from the chart; every department sees it instantly.

Doctor's Orders & Electronic Health Record features
Feature	What it does
Electronic health record	One secure chart for notes, orders, results and history, shared across departments.
Orders straight from the chart	Doctor's orders become real-time requests to lab, radiology, pharmacy and others.
All ancillary services	Order from any service department without leaving the chart.
Controlled-drug safeguard	Only doctors with a valid S2 license can prescribe regulated drugs.
Equivalent medicines	Suggests available equivalent medicines when ordering.
Side-by-side results	Compares previous and current results in the same window, no extra tabs.
Color-coded status	Red for pending, yellow for in progress, green for completed, clear at a glance.

Nursing Services

Everything the ward needs to monitor, document and request.

Nursing Services features
Feature	What it does
Vital signs	Records temperature, pulse, respiration, blood pressure and neuro-vitals.
Intake & output	Monitors fluid intake and output for each patient.
Clinical notes	Resident, nurse, physical therapy and other departmental notes in one place.
Ward medication requests	Requests patient medicines from pharmacy; charges post to the patient's bill.

Discharge & Medical Records

Clean discharges, correct codes and DOH-ready statistics.

Discharge & Medical Records features
Feature	What it does
May-Go-Home tagging	Locks the patient's charges so the final bill can be prepared.
Final diagnosis coding	Posts ICD-10 diagnoses and surgical procedures (RVS) for each patient.
Discharge disposition	Records how and where the patient was discharged.
Discharge clearance slip	Prints the clearance slip once the patient is cleared to leave.
Discharge & length of stay	Discharge lists and average length-of-stay reports.
DOH statistical reports	Monthly census of admission and DOH statistics in the prescribed format.
Admission & status reports	Admission lists, admission statistics and patient status reports.
PhilHealth category census	Counts patients by PhilHealth membership category.

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Ancillary & Diagnostics

Every service department works from the same requests, results and charges, and connects to any LIS or RIS through HL7.

Ancillary & Diagnostic Module

Every service department works from the same requests, results and charges, and connects to any LIS or RIS through HL7.

Ancillary & Diagnostic Module features
Feature	What it does
All service departments	Laboratory, radiology, pharmacy, CT scan, central supply and more, new departments can be added.
Orders from the chart	Diagnostic requests arrive straight from the doctor's orders, for any patient type.
Request rendering	Accept and fulfill requests for inpatients, outpatients and ER patients alike.
Incoming & STAT alerts	Sound alert and red indicator for new and urgent requests not yet started.
Color-coded progress	Processing, completed and cancelled requests are easy to tell apart at a glance.
Result templates	Customizable result formats, templates and normal values per examination.
Validation & locking	Results are validated, then locked once final and official.
Results in the chart	Official results appear in the patient's record for doctors and nurses.
Automatic charging	Procedures, medicines, supplies and machines used post straight to the patient's bill.
Charge slips & charge log	Charge slips print automatically; every charge is listed in a charge log.
Direct charging & reversals	Post charges without a requisition when needed; reverse them with credit notes.
Supply requests	Requests items from other departments and updates inventory automatically.
HL7-ready integration	Connects to any Laboratory or Radiology Information System through HL7, orders go out, results come back.
Keep your LIS/RIS	Works with the lab and radiology systems you already use, or ones you add later.

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Pharmacy & Central Supply

Live drug stock, ward issuance, purchasing and fixed assets, from purchase request to the patient's bedside.

Pharmacy

Know what's on the shelf and where every medicine went.

Pharmacy features
Feature	What it does
Real-time drug stock	Live stock levels of drugs, medicines and supplies.
Ward issuance	Issues medicines per ward or service, by mode of charge.
Stock status colors	Red for out of stock, yellow for low, green for sufficient.
Expiry monitoring	Tracks expiry dates so near-expiry items are used or pulled first.
Pharmacy reports	Real-time reports, exportable in multiple document formats.

Inventory & Materials Management

Integrated supply chain, from purchase request to the patient's bedside.

Inventory & Materials Management features
Feature	What it does
Perpetual & periodic methods	Supports both perpetual and periodic inventory methods.
Central supply	Manages the central supply room and its issuances to departments.
Item & service masterfile	Items, services, manufacturers and reagents; retire items by marking inactive.
Prices & markups	Price tiers, markups, item discounts and medical packages.
Stock requisition & issuance	Departments request stock; issuances are recorded and slips printed.
Expense requisition	Requests items for internal use and prints the requisition slip.
Purchase requests	For regular stock and consigned items (paid after use).
Purchase orders	Create purchase orders and monitor them until delivered.
Receiving & inspection	Records deliveries and inspection before items go into stock.
Return to supplier	Processes returns and prints the purchase return slip.
Borrowed items & transfers	Tracks borrowed items and transfers between departments.
Physical count	Records physical counts and prints the count report.
Quantity adjustments	Corrects stock levels after audits or discrepancies.
Beginning balance	Sets opening quantities and item costs at go-live or a new period.
Reorder points	Alerts you when an item needs to be reordered.
Material production	Produces items from raw materials, with one-to-many unit conversion.
Supplier profiles	A complete database of vendors and suppliers.
Department access	Controls which departments can see and move which stock.
Inventory reports	Monthly stock card, stock movement, on-hand and issuance reports.

Fixed Assets

Every asset tracked from purchase to disposal.

Fixed Assets features
Feature	What it does
Asset registration	Registers newly purchased assets with their details.
Monthly depreciation	Computes depreciation automatically every month.
Maintenance & transfer	Records asset maintenance, assignments and transfers.
Asset disposal	Documents the retirement and disposal of assets.

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Billing & Revenue

Automatic charge posting, cashiering, PhilHealth eClaims, HMO and guarantor billing, and medical social service.

Billing

Charges flow in automatically; bills come out right the first time.

Billing features
Feature	What it does
Automatic charge posting	Charges from every department post to the patient's bill as they happen.
Room charges	Room charges post automatically; adjustments can be credited manually.
Professional fees	Posts doctors' professional fees to the bill.
Discounts	Senior citizen, social service, MAIP, PCSO and employee discounts, shown on the SOA.
Adjustments & recalculation	Post bill adjustments and recalculate the bill in one click.
Statement of account	Prints the patient's bill in the PhilHealth SOA format.
Promissory notes	Processes promissory notes for unpaid balances.
Transfer to guarantors	Moves the patient's balance to an HMO or guarantor.
45-day PhilHealth check	Detects when a member or dependent has used up the 45 covered days.
Bill lock at discharge	Locks charges once a patient is tagged May-Go-Home.
Billing reports	Private, No Balance Billing, unpaid and PhilHealth vs non-PhilHealth patients.

Cashier

Collections, receipts and daily reports without the spreadsheet work.

Cashier features
Feature	What it does
Collections & receipts	Records payments and issues official receipts.
Walk-in transactions	Charges and collects from walk-in customers who are not registered patients.
Shift & daily collection	Manages cashier shifts and daily collection summaries.
Re-apply receipts	Allocates a payment across specific items on the bill.
Monthly cash receipts	Monthly cash receipts record, consolidated by account.
Accountable forms	Monthly inventory of official receipts and other accountable forms.
Cashier reports	Collection and cashier reports on demand.

PhilHealth eClaims (via Stash)

From eligibility check to remittance, claims prepared inside the system.

PhilHealth eClaims (via Stash) features
Feature	What it does
Eligibility check	Checks PhilHealth eligibility online, directly with PhilHealth.
Online PhilHealth application	Processes PhilHealth applications for patients.
Outright deduction	Deducts PhilHealth coverage from the patient's bill right away.
Claim forms	Generates and prints PhilHealth CF1 and CF2.
Claims list & filing	Manages allowed claims and finalizes records ready for sending.
Batch transmittal	Selects claims for batch sending and prints the transmittal letter.
Receivables from PhilHealth	Monitors claims receivable, remittances and statements of account.
Logbooks & reports	Prints PhilHealth logbooks and claims performance reports.

HMO & Guarantors

Handle every payer with the right package and the right paper trail.

HMO & Guarantors features
Feature	What it does
Guarantor profiles	Profiles for HMOs, companies and other guarantors.
Corporate & medical packages	Set up corporate and medical packages with fixed rates.
Guarantor patient lists	See which patients are billed to each guarantor.
Batch receivable posting	Post receivables to guarantors in batches, including OPD and ER settlements.

Medical Social Service

Fair, documented assistance for patients who need it.

Medical Social Service features
Feature	What it does
Assessment tool	Digital MSWD patient assessment form.
Classification	Classify and reclassify patients (C1, C2, C3, D and others).
Discounts by class	Applies the right discount per classification, including for employees.
Consent form	Generates the social service consent form.
Daily accomplishment	Daily accomplishment report for the social service team.
Fund reports	Fund utilization and reports by source: Cash, MAIP, PhilHealth, PCSO, HMO, DSWD.

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Finance & Accounting

Automatic journal entries in NGAS / e-NGAS accounts, receivables, payables, cash and government-prescribed financial statements.

General Ledger & Journals

Every hospital transaction becomes a journal entry, automatically, in government-prescribed accounts.

General Ledger & Journals features
Feature	What it does
NGAS / e-NGAS chart of accounts	Configurable chart of accounts using government-prescribed account codes.
Automatic journal entries	Billing, cashier, supply and PhilHealth transactions post to the books on their own.
Journal entry templates	Set up once how each type of transaction is booked.
Journal vouchers	Manual entries for adjustments, with approval, printing and amendment.
Books of accounts	General journal, cash receipts, cash disbursements, receivable and payable journals.
General ledger	All posted entries by account, with drill-down to the source transaction.
Journal inquiry	Search every journal entry from billing, supply and PhilHealth in one place.
Entry validation	Review and validate journal and transaction entries before they post.
Period closing	Month-end and year-end closing that locks posted periods.
Department tracking	Tag income and expenses by department to see each unit's results.

Accounts Receivable

Know who owes the hospital, how much, and for how long.

Accounts Receivable features
Feature	What it does
Receivables register	All receivables in one place, patients, PhilHealth, HMOs and companies.
Subsidiary ledgers	Hospital bills, professional fees, consultants and other receivables, plus a consolidated view.
PhilHealth receivables	Batch posting and monitoring of claims receivable from PhilHealth.
HMO & guarantor receivables	Batch posting to guarantors, including OPD and ER settlements.
Collections & re-application	Apply payments to the right invoices and items.
Credit memos	Credit adjustments for patients, customers and guarantors.
Promissory notes	Track balances covered by promissory notes.
AR aging	Shows unpaid balances by age so collection can follow up on time.
Payer statements	Statements of account for HMOs, companies and other payers.
Receivable reports	Receivable journal and reports by payer, patient type and period.

Accounts Payable & Disbursements

Pay suppliers and doctors on time, with every peso documented.

Accounts Payable & Disbursements features
Feature	What it does
Payable vouchers	Records what the hospital owes, with voucher details and printing.
Supplier ledgers	A ledger for each vendor and supplier, plus a consolidated payables ledger.
Doctors' fees payable	Cash and guaranteed professional fees and readers' fees owed to doctors.
Debit memos	Record and re-apply adjustments to supplier balances.
Disbursement vouchers	Records every payment to suppliers, with print and re-apply.
Check printing & release	Print checks and record their release to suppliers.
Check register	List of checks issued and cancelled.
Petty cash	Records small cash disbursements with petty cash vouchers.
AP aging	Shows what is due and overdue so payments are made on time.
Withholding tax	Computes withholding tax on supplier payments and prints BIR Form 2307.
Payable reports	Payable and disbursement journals and reports.

Cash & Bank

Cash you can account for, every day.

Cash & Bank features
Feature	What it does
Bank accounts	Manage the hospital's bank accounts and funds.
Deposits	Record the deposit of daily collections.
Bank reconciliation	Match the books against bank statements and spot differences.
Cash position	See cash on hand and in banks at any time.

Financial Statements & Reports

Government-prescribed statements and the basic reports every accountant needs, on demand.

Financial Statements & Reports features
Feature	What it does
Trial balance	For any date or period, always in balance with the ledger.
Statement of Financial Position	Assets, liabilities and equity, the balance sheet.
Statement of Financial Performance	Revenue and expenses, the income statement.
Statement of Cash Flows	Where cash came from and where it went.
Statement of Changes in Net Assets/Equity	Movements in equity for the period.
Comparative statements	Current and prior periods side by side, in the prescribed format.
Budget vs. actual	Compares actual amounts with the approved budget.
Supporting schedules	Schedules of receivables, payables and other accounts behind the statements.
General ledger reports	Account activity and balances for any account and period.
Income by department	Revenue earned by each department over a period.
Export & print	Every report prints or exports to Excel, CSV or PDF.

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Human Resources & Payroll

Employee records, duty schedules, timekeeping and payroll with government contributions computed automatically.

Human Resources

Every employee record, schedule and leave in one place, with self-service for staff.

Human Resources features
Feature	What it does
Employee 201 file	Personal, employment, education, family and government ID details for every employee.
License & certification tracking	Tracks PRC licenses and certifications, with alerts before they expire.
Organizational structure	Departments, salary grades and plantilla positions, set up to match your hospital.
Recruitment & onboarding	Track applicants and turn hired applicants into employee records.
Duty schedules & shifts	Plan rotating shifts and duty rosters for nurses, doctors and staff.
Timekeeping	Logs time in, time out and breaks for every employee.
Biometric integration	Imports attendance from biometric time clocks.
Tardiness & absences	Flags late arrivals, undertime and absences automatically.
Leave management	Leave types, credits and requests, filed and approved online.
Overtime requests	Employees file overtime; supervisors approve it online.
Employee portal	Staff view their records, payslips, leave balances and requests.
Training records	Keeps each employee's trainings, seminars and CPE units.
Performance evaluation	Periodic performance ratings for each employee.
Movements & separation	Records promotions, transfers, resignations and clearance.
HR reports	Headcount, attendance, leave balances and license expiry reports.

Payroll

Accurate pay every cut-off, with government deductions and reports done for you.

Payroll features
Feature	What it does
Automatic payroll	Computes pay each cut-off from attendance, schedules and salary rates.
Salary calculation rates	Pay rates tied to department schedules for accurate compensation.
Overtime & night differential	Computes overtime, night differential and holiday and rest-day pay.
Government contributions	GSIS or SSS, PhilHealth and Pag-IBIG contributions computed automatically.
Withholding tax	Computes tax on compensation, with BIR Form 2316 and the annual alphalist.
Loans & deductions	Employee loans, salary advances and other deductions, collected per cut-off.
Allowances & benefits	Recurring allowances and other employee benefits.
Bonuses & 13th month pay	Mid-year and year-end bonuses, 13th month pay and other incentives.
Payslips	Printable payslips, also viewable in the employee portal.
Bank payroll file	Generates the file your bank needs to credit salaries.
Remittance reports	Contribution and tax remittance reports for GSIS/SSS, PhilHealth, Pag-IBIG and BIR.
Final pay	Computes the last pay of separated employees.
Payroll to accounting	Payroll posts to the general ledger automatically.
Payroll reports	Payroll register, deductions and cost per department.
Roles & permissions	Controls who can view and process payroll.

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Administration

Helpdesk, queue management, system administration and security, and hospital-owned data management.

Helpdesk & Job Orders

Report a problem, track it to done.

Helpdesk & Job Orders features
Feature	What it does
Ticket management	Departments file tickets and follow them in one list.
Categories & priority	Tag tickets (bug, request, complaint) and set priority from low to critical.
Status & assignment	Assign tickets and track them from open to closed.
Photo attachments	Attach screenshots or photos and preview them inside the ticket.

Queue Management

Shorter lines, calmer waiting areas.

Queue Management features
Feature	What it does
Kiosk queue numbers	Patients get a queue number from a self-service kiosk.
Priority lanes	Normal, urgent and emergency priority levels.
Multi-department queues	Separate queues for clinics, pediatrics, radiology and more.
Live display screens	Waiting, in consultation and completed, updated in real time on screen.

System Administration & Security

Hospital-controlled, fully audited.

System Administration & Security features
Feature	What it does
Role-based access	Each user sees only what their role allows.
Hospital administrator	Your designated admin has full control of system settings.
Complete audit trail	Logs logins, changes to patient records, system events and security alerts.
Audit reports	Who did what, when, from where, printable on demand.

Data Management System

Clean, complete and safe data, owned by the hospital.

Data Management System features
Feature	What it does
Centralized database	Every module uses one database, so there are no copies to reconcile.
Master data management	Doctors, departments, rooms, items, services, price lists and signatories in one place.
Data quality tools	Duplicate detection and merging keep patient records clean.
Document attachments	Attach scanned documents and photos to the patient's record.
Data migration	Imports records from your current system or spreadsheets at go-live.
Data export	Export data to CSV, PDF or XML for analysis, reporting and archiving.
Report center	Ready-made reports across every module, printable and exportable.
Custom reports	Build your own reports from the data you need.
Backup & restore	Encrypted backups on-premise and off-site, with documented restore tests.
Privacy controls	Role-based access, confidential tagging and a full audit trail.
Data ownership	All data stays the hospital's, and you receive the database administrator credentials.

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